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Accessibility Statement

Accessibility

The RSA accessibility statement.

We strive to make our information, services, buildings, and website as accessible as possible and welcome people from every background and ability level. We support the employment and development of people with disabilities and promote diversity and inclusion throughout our organisation.

Our commitment is to make any reasonable accommodations for you in availing of our online, offline or in-person services. This is to give you the best opportunity to fulfil your goal, whether that's learning about road safety, sitting a driving test, applying for a licence or even qualifying as a professional driver.

 

Feedback and contact information

The RSA strives to ensure its services are accessible for persons with disabilities. If you are a user with a disability and encounter difficulty accessing any parts of this website or wish to discuss any matter relating to the accessibility of our buildings or services, please contact out Access Officer using one of the options listed below.

Email: accessofficer@rsa.ie

Telephone: 087 2626191

By post or in-person: Road Safety Authority, 15 Main Street, Loughrea, Galway, H62 AF51

Important! The contact details above are for accessibility-related queries only. For all other queries please visit our Online Support Centre

Requests for specific content

If you wish to view specific content on our website in an accessible format, please include the following details and we will do our best to facilitate your request:

  • Your required format.
  • The content you wish to receive (please include the URL of the page).
  • Your name and email address.


Our website accessibility

The RSA is committed to making its website accessible in line with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020, however we acknowledge that some content is not fully compliant and we are working to address this gap.

Below is our Accessibility Statement which applies to content published on www.cvrt.ie only.

Preparation of this Accessibility Statement

This statement was prepared on 04 June 2026. We will assess our pages against all relevant WCAG 2.1 AA Success Criteria using tools such as Axe monitoring, Manual testing, Adobe Acrobat Pro and Microsoft Office Accessibility scanning tools.

Compliance status

The National Disability Authority (NDA) will carry out a review of www.cvrt.ie in 2026.

Navigation aids

Each page on this site contains a text based menu providing easy access to all pages on this site.

Links

Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target (such as the headline of an article). Links are written to make sense out of context.

Images

We strive to include descriptive ALT attributes for all content images in this site. Purely decorative graphics include null ALT attributes.

Visual design

This site uses cascading style sheets (CSS) for visual layout. This means you may customise your Internet browser settings to view the site according to your own preferences. If your browser does not support style sheets the content of each page will still be readable.

Complaints Procedure

If you wish to make a complaint about the accessibility of this website under the Disability Act 2005 (No. 14 of 2005), please complete our Complaints Form. You can find more information on the RSA complaint’s process in our Customer Charter.

If you are not happy with our response to your complaint, you can contact the Office of the Ombudsman and ask them to look into your complaint.

Guidance on making a complaint to the Ombudsman

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